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TERMS & CONDITIONS
Privacy and security are core values at AO Sex Toys. We understand that many of our customers use our service simply to make purchases in private. Therefore, we are committed to ensuring your privacy and security in all aspects of our business, at all times – with NO EXCEPTIONS. Discreet billing as 'Brighton Books' on your card Standard Australia Post Packaging No catalogues mailed to you. We will not share, sell, or supply your information to anyone. We reserve the right to email you occasionally with promotional offers that we may deem of interest to you.
All credit card payments are processed through PayPal. AO Sex Toys Do not recorde any credit card details.
Stock Control.If we are out of stock of a product you have ordered we will let you know immediately
(a) suggest an alternative
(b) alow you to cancel your order and recieve a store credit/refund.
DeliveryFor delivery information please view the delivery page
Oversea OrdersAlthough we primary only deal in Australia, if you wish to purchase from overseas we can accommodate you. Please contact us for charges. Please note: You are responsible for importing goods into your own country, and you must obey the regulations concerning those laws and adult goods . You may be charged an import tax on any goods you import, even via the Internet.
Returns policyDue to the personal nature of the goods you purchased, AO SexToys will not accept returns which are due to incorrect selection or if your product does not meet your expectations.Please choose your product wisely to avoid this situation.
If the product you received is defective, please notify us of your intentions to return the product, and then post the defective product from your closest Australia post outlet within 30 days. When posting the defective product request a Cash on Delivery Lodgement Slip. The product will then be returned to us, at no cost to you. Please include all original product packaging, as well a a brief description of the nature of the fault. On receipt and inspection of the defective product, we will promptly send you a replacement of the same product you ordered.
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